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Event Inquiries
Our Locations
Address: 1022 W Armitage Ave, STE B, Chicago, IL 60614
Email: frontdesk@moonrabbitacupuncture.com
Phone: (312) 414 - 0058
Lincoln Park
Hours of Operation
Mon - Fri: 7:30am - 8:00pm CST
Saturday: 10:00am - 4:00pm CST
Sunday: 10:00am - 4:00pm CST
Address: 1111 W Madison St. Suite 2 | Chicago, IL 60607
Email: frontdesk@moonrabbitacupuncture.com
Phone: (773) 234 - 1042
West Loop
Hours of Operation
Mon - Fri: 7:30am - 8:00pm CST
Saturday: 10:00am - 4:00pm CST
Sunday: 10:00am - 4:00pm CST
Frequently Asked Questions
Learn more about how Moon Rabbit works and discover how acupuncture and traditional Chinese Medicine can positively impact your life.
For questions related to insurance and billing, please contact insurance@moonrabbitacupuncture.com
Who can help me with insurance questions?
Yes, we accept HSA payments. Please contact us if you have questions or need help.
Do you accept HSA payments?
No, we do not ship internationally at this time.
Do you ship internationally?
Included membership services are not cumulative or transferable and will be forfeited if not used during the monthly billing cycle. However, memberships can be paused or canceled at any time. If you know you will not be able to use your appointment in the upcoming cycle, just email frontdesk@moonrabbitacupuncture.com before the 15th of the month and let us know!
What happens if I can't use my included membership appointment in a particular month?
We have a 12-hour cancelation policy. If you are unable to make your appointment, please call or email us with at least 12 hours' notice to reschedule. If you cancel within 12 hours or No-Show, you are responsible for the full cost of the appointment.
What if I have a membership and miss my appointment?
Please visit our Membership Page for details
What is included in a monthly membership?
Exciting news! We are so happy to announce we are planning two wellness retreats for 2024! Please subscribe to our newsletter to be the first to know!
Does Moon Rabbit host wellness retreats?
Depending on the location, there is a possibility!
Please reach out to events@moonrabbitacupuncture.com for more information.
Can you assist with events outside of Chicago?
Absolutely!
Can I see the same practitioner for every treatment?
Yes, eating something before your appointment, even a small snack, is always recommended.
Should I eat before an Acupuncture appointment?
Yes! We love a good self-care day!
Can I schedule acupuncture and massage back-to-back?
You can cancel, change or reschedule through our online booking system or you can call or email frontdesk@moonrabbitacupuncture.com and we will be happy to assist.
How do I cancel or reschedule my treatment?
We're happy to help. Send a message to our front desk for assistance.
Still Have Questions?
